Frequently Asked Questions

Do you offer payment plans?

Yes, we offer payment plans for services priced at £500 and above. If you have any questions or would like to explore your options, feel free to email us at hello@thedigitalbrandboss.com, and we’ll be happy to assist you.

How do I secure my booking?

To secure your booking, a 50% deposit or full payment may be required for certain services. Your booking will only be confirmed once the invoice has been settled. If you’d like to explore a payment plan, we can discuss a deposit amount that works for you.

How our pricing works

Our pricing is based on several factors, including the specific service you need. We offer flexible options to accommodate different needs and budgets. For detailed pricing information, please visit our services page or contact us to discuss your requirements.

What payment methods do you accept?

All payments are processed securely through our website via Stripe. If you require an alternative payment method, please email us to discuss your options.

Do you provide editable f iles once a project is complete?

No, we do not provide editable files for all our services. However, certain designs created in Canva—such as editable templates, letterheads, invoice templates, proposals, and pitch decks—can be provided in an editable format.

Can I review the progress at each stage?

To maintain a streamlined workflow and ensure timely delivery, we present the full project proofs once the work is complete and ready for your review. This allows us to stay focused and provide you with the highest quality results.

Do you travel for projects?

Yes, we do. If travel is required (within or outside the country), the client is responsible for covering all related expenses, including accommodation, flights/train/taxi, and meals. Feel free to reach out to discuss the details further.

Do you offer a standalone logo design service or individual services for other items?

Yes, we do. Please visit the shop section for standalone services.